Reviews

Recovering From a Bad Review: A UK Business Guide

What to do in the first hour, how to reply without making it worse, and how to rebuild a damaged rating.

How to display reviews on your site properly, what schema markup can and cannot do, and the rules that stop you getting penalised.

Directory memberships cost money and Google is free — an honest comparison of where UK trades should put their reputation effort.

What counts as a fake review, how to report it, what to do when Google refuses, and the UK legal position on review manipulation.

Timing, wording and delivery method that actually gets UK customers leaving reviews — plus what the CMA rules say you cannot do.